Facebook Twitter Linkedin

HCL Care

  • About HCL Care

    HCL Care:


    HCL Care, a business unit of HCL Services Ltd (A subsidiary of HCL Infosystems Ltd) has one of the largest and most extensive service networks across the country and provides end to end support services for various IT, Telecom and Consumer Electronics products. HCL Care seeks to bring its consistent service across locations in India.


    HCL has a remarkable tradition of service excellence span over decades. HCL has been a preferred choice of partner for marquee brands like HCL, Philips, Lenovo, BlackBerry, Samsung, Bajaj, Emerson, Nokia, Dell etc. We have served our customers with an immense sense of commitment and we would like to find a similar commitment in our partners.


    HCL has tied up with leading OEM players in digital products to offer after sales warranty service support across India. We provide support on wide array of products – Mobile Phones, Smart Phones, Tablets, Laptop, Desktop, Printers, TV and other consumer electronics & lifestyle products.


    Today we extend our services at more than 200+ locations, through network of our own and partner owned service centres.We are building extensive service network of  carry in centers and aim to become the No. 1 organized player in the after-sales service support in the India


    For more information please visit us at www.hclcare.in


  • Services
    • Touch Warranty Products
    • Warranty Registration: Register for HCL Product and check Gift Status. To know details Click here
    • Driver Download: Please choose your Product and Corresponding Model Name to download the latest driver, click here.
  • Service Centres

    Touch Service Centers

    We offer a wide range of services to ensure your HCL product runs as per your satisfaction. To get details for HCL Touch Service Center Details Click here


    Authorised Service Partner

    To know about HCL Authorised Service Partner Locations click here.

  • Privacy Policy

    Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you agree to accept the following terms and conditions, without limitation or qualification.

    This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. All third party trademarks are the property of their respective owners.

    This site and its contents are provided "as is" and HCL makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. HCL expressly disclaims all express and implied warranties including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will HCL be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.

    Information on this Web site may contain technical inaccuracies or typographical errors. The documents and related graphics published on this server may include technical inaccuracies or typographical errors. Changes are periodically made to the information displayed herein. HCL and/or its respective suppliers may make improvements and changes in the product(s) or the program(s) described herein at any time.

    Information may be changed or updated without notice. HCL may also make improvements and/or changes in the products and services described in this website at any time without notice. HCL does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to HCL will be deemed NOT to be confidential. By sending HCL any information or material, you grant HCL an unrestricted, irrevocable, royalty-free, perpetual, sub-licensable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that HCL is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

    You are responsible for complying with the laws of the jurisdiction(s) which govern your access of / to this site and you agree that you will not access or use the information on this site which violates such laws. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so. Because of the open nature of the Internet, we recommend that you must not submit information you consider confidential.

    The details HCL publishes on the World Wide Web may contain references or cross references to HCL products, programs and services which may not be announced or available in your country. Such references do not imply that HCL intends to announce such products, programs or services in your country. Consult your local HCL business contact (if any) for information regarding the products and services, which may be available to you.

    This website may contain "forward-looking" information including statements concerning the HCL's outlook for the future, as well as other statements of beliefs, future plans and strategies or anticipated events, and similar expressions concerning matters that are not historical facts. The forward-looking information and statements are subject to risks and uncertainties that could cause actual results to differ materially from those that may be inferred to be expressed in, or implied by, the statements. HCL assumes no obligation to publicly update or revise these forward-looking statements even if experience or future changes make it clear that any projected results expressed or implied therein do not materialize.

    Legal Notice:

    Although considerable care has been taken in preparing and maintaining the information and material contained on this website, HCL makes no representation nor gives any warranty as to the currency, completeness, accuracy or correctness of any of the elements contained herein. Facts and information contained in the website are believed to be accurate at the time of posting. However, information may be superseded by subsequent disclosure, and changes may be made at any time without prior notice. HCL shall not be responsible for, or liable in respect of, any damage, direct or indirect, or of any nature whatsoever, resulting from the use of the information contained herein.


Contact Us

HCL Touch Support & Service


Call @ 1860 180 3333


SMS @ +91 9911115555

SMS Format: touch<space>M/C Serial No.<space>Query


For Service Requests: hcltouch@hcl.com


To know about HCL Touch Service Centres Click here

Service Commitment

If at any stage you feel that our service levels are not up to your expectations, we would like to hear from you. You are invited to write to our nodal officer nodalofficer@hcl.com

(Please quote the unique service call ID No. in your mail while contacting the nodal officer)