Previously known as Ericcson and bought by AASTRA a UK based company provides the communication solutions from small, medium to big enterprises. Products handled by AASTRA are:

Business Phone 250

also known as BP 250 creates the best communication system for small to medium sized enterprises. Whether you need 8 or 300 extensions you can benefit from high quality, IP Based communication for voice, data and multimedia traffic.

WHY BUSINESS PHONE 250

BP 250 helps in deploying Better Communications thru:

. Computer Telephony and data integration
. Add business class IP Telephony by combination with CT
. Get benefits from Unified Messaging
. Effectively integrate with standard tools, like MS Outlook
. Add communication services, like profiles, presence and group collaboration

Solidus-e-Care - CONTACT CENTER SOLUTION

Solidus eCare is more than just a multi-modal contact center; it allows you to build state of the art solution for your business most important asset. Agents can handle voice, e-mail, text messaging, and chat and fax simultaneously. It has integrated IVR with consolidated management and reporting for entire virtual contact center.

WHY SOLIDUS E CARE

• One integrated solution
• One management system
• Fully integrated system with MD110 including the IVR
• Skills-based routing compared to Group based routing - Efficiency and Effectiveness
• Flexible work environment - On premises or remote (Mobile and IP agents)
• On-hook Waiting
• Flexibility - Configuration can be changed while running
• Flexible Reporting with Call Detail Records
• Virtual Contact Center - ONE Solidus eCare system for multiple sites
• Integration with third party applications (CRM, back-office applications, etc.) - cross-selling & up-selling
• Converged solution - IP-based or hardware-based

MX One

MX One kis a powerful multi-convergence communication system, integrating voice and data, fixed and mobile communication and public and private service. It is designed to take your communication solution into a bright future. MX-ONE offers convergence in many respects; data and voice, fixed and mobile and public and private. The latter is will mean that current and future services can be fully capitalized upon.

WHY MX ONE

1. Strong mobility offering
A number of features support the mobility of users: Mobile Extension, which integrates mobile phones with MX-ONE, support for WLAN/SIP phones and DECT. There are also a set of features supporting mobility: Free Seating, Personal Number

2. A great flexibility
MX-ONE offers very high resilience with no single point of failure. Large organizations with a geographically dispersed organization can be held together. Up to 50 000 users are supported in one system. The distributed architecture also offers a flexible approach to the issue of centralization and decentralization, both approaches are supported. Management is always centralized, even if the actual MX-ONE system is distributed to support a distributed organization. MX-ONE also offers a variety of hardware options; both standard servers and cost efficient alternative options.

3. A great richness in functionality
MX One has inherited a great richness in functionality including SIP 9 session Initiation Protocol) and LCS integration. SIP is expected to be the dominant protocol in the future. LCS integration will make phone status visible on the Office Communicator.

4. Investment Protection
MX-ONE is a cost-efficient solution with IT based centralized Operation and Maintenance.

5. Smooth migration
An existing MD110-installation can be upgraded to a full-blown server-based MX-ONE whilst keeping a great portion of the hardware. New processor and switch hardware needs replacing, the rest is preserved. Existing investments are protected.

Benefits of MX One

• Evolve your existing communications network- at your own pace!
• Streamline the communications infrastructure
• Optimize the usage of your network potential
• Enhance employee productivity through flexible workplace and freedom of device choice
• Simplify management and control
• Make centralized maintenance easier and lot more cost-effective

IP Phones

IP Phones works on the principle of using IP/Data networks for signaling and voice media transport. These phones provide a rich set of features compared to those available with PSTN phones. IP Phones can be used with both wore-line and wireless interfaces and can be deployed for enterprise as well as residential applications. Wide range of SIP based IP end terminals can work with any standard based IP Switch/IPPBX/Network bringing you business class voice.

Why AASTRA IP Phones

1. Open SIP Standards
2. Advanced integrated interoperability with major IP telephone platform
3. Full duplex speaker phones
4. Simplified deployment
5. Intuitive, user friendly screen menus and interfaces.